Training

To see a listing of courses, first click the drop down menu in the "Location" tab below; make a selection; then complete the other tab options from the drop down menus; then click "Search."

 

Online courses are available 24/7.  Select "Online" in the "Location" tab to see online offerings.

 

You will need to register (free) with the TSBDC to access the courses.  If you are new to our system, please fill out the input form when asked.  If you are already a customer, simply sign-in when asked.

Most of our courses are free. For fee based courses our policies for refunds can be found here:  Training Event Refund Policy


 
  
    
Thursday, July 30, 2015 5:30 PM to 7:00 PM
This introductory course is designed for individuals who are considering self-employment, or are at the beginning stages of starting their business. This session helps aspiring entrepreneurs assess their abilities to lead and manage a company, as well as evaluate market and sales potential for their products/services. Registration is required. Limited seating.
Friday, July 31, 2015 10:00 AM to 12:00 PM
Overview of how QuickBooks works and how you can get around in QuickBooks. Learn common business terms used by QuickBooks and practice using the Help tool. Discuss decisions that must be made before using QuickBooks. Create a new company using the EasyStep interview. Show how to create the opening balance for a checking account. No computer required. Learn how to edit the company chart of accounts and other lists. Demonstrate adding a new customer to the customers and jobs list. Add new vendor to vendor list. Will work with registers for bank account and demonstrate the opening of a register. Practice the procedure for reconciling a bank account. No computer required. Registration is required. Limited seating.
Thursday, August 06, 2015 9:00 AM to 11:00 AM
Are you ready to start a business? Are you looking to expand your current business? There has never been a better time than now! And yes, there is still money out here for start-up or existing businesses, and it is easy. This is a SBA program for our Small Businesses, Patriots and export Businesses plus the latest SBA loan program. Registration is required. Limited seating.
Thursday, August 06, 2015 12:00 PM to 2:00 PM
The New EMV Credit Card “Chip” - Is Your Business Ready? The Tennessee Small Business Development Center (TSBDC) at the UT-Martin REED Center in partnership with the Weakley County Chamber of Commerce and Regions Bank will host a free seminar, “The New EMV Credit Card Chip—Is Your Business Ready.” EMV technology was developed in Europe by Europay, MasterCard and Visa. This new technology replaces credit cards’ magnetic stripe with an embedded chip. Businesses must migrate their point-of-sale systems to accept EMV, also known as "the smart chip card" by October 2015 as magnetic stripe only terminals and cards are being phased out. Learn more about this new technology and how to implement it into your business by attending this free informational seminar. With the impending deadline for liability shift, any card payment fraud that could have been avoided through the use of an EMV terminal will become the responsibility of your business, rather than the credit card company.The technology is scheduled to be instituted in the U.S. by year-end.
Wednesday, August 12, 2015 9:00 AM to 12:00 PM
“The State of Tennessee, Department of Human Services, with participation from the Tennessee Small Business Development Center, is presenting our “New Facility Orientation” program. This comprehensive training session is for anyone who has questions about starting or operating a Day Care Facility in the State of Tennessee. The event will be held from 9 AM – 12 PM, at Wilson County DHS, located at 155 Legends Drive, Suite G Lebanon, TN 37087. Topics covered include, but are not limited to, Small Business Start-up/Development Information, Fire Regulations, and Miscellaneous Licensing Information to include - a Summary of Licensing Requirements, Criminal History/Background Check Process, Environmental/Codes, Overview of Report Card/Star Quality Program, Child and Adult Care Food Program, Federal Compliance Requirements. The program will also cover a series of steps that should be taken after attending program. There is no charge for attendance, but pre-registration is required. To register for this event please contact Elizabeth Miller, at (615) 840-0753.”
Thursday, August 13, 2015 9:00 AM to 11:00 AM
The University of Tennessee's Procurement Technical Assistance Center (UT PTAC) will be in Memphis to advise small business owners on how to successfully compete for government contracts. Last year, PTAC specialists assisted 489 companies in Tennessee, generating more than $650 million in contract awards. Registration is required. Limited seating.
Thursday, August 13, 2015 6:00 PM to 7:30 PM
This introductory course is designed for individuals who are considering self-employment, or are at the beginning stages of starting their business. This session helps aspiring entrepreneurs assess their abilities to lead and manage a company, as well as evaluate market and sales potential for their products/services. Registration is required. Limited seating.
Wednesday, August 26, 2015 9:00 AM to 11:00 AM
Speaker: Jason Elkins
Thursday, August 27, 2015 5:30 PM to 7:00 PM
This workshop will help you gain insights on why a business plan is important and the preparation needed to begin writing it. Major components of a business plan will be discussed as well as the supporting documentation needed for an effective plan. Registration is required. Limited seating.

Start-up Assistance

Thursday, July 30, 2015 11:30 AM to 1:30 PM
The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options (including SBA loan guarantees), and how to get ready to see a lender.
Speaker: Jutta Bangs, Director TSBDC
Thursday, July 30, 2015 11:30 AM to 1:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Tuesday, August 04, 2015 3:00 PM to 6:00 PM
Middle Tennessee State University’s Small Business Development Center, in conjunction with the Small Business Administration, will conduct a free seminar on “Starting your own Business” on August 4, 2015, from 3:00 p.m. to 6:00 p.m. at the Rutherford County Chamber of Commerce located at 3050 Medical Center Parkway in Murfreesboro. The purpose of this seminar is to provide individuals interested in starting a business a broad overview of the many things they will be confronted with in doing so. It will introduce attendees to the Tennessee Small Business Development Center, the services available, and how it can assist in the development of their business venture. Sources for information gathering, research and databases available are also discussed. This seminar is intended for persons who have never been in business. There is no charge to attend the seminar, or for one-to-one counseling which is available, by appointment, after attending the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped. Speaker: Leroy Cunningham, Business Specialist
Tuesday, August 04, 2015 4:00 PM to 6:00 PM
This workshop provides basic information on starting a small business. *TSBDC services *Personal Considerations *Business Planning *Financing *Requirements
Thursday, August 06, 2015 5:30 PM to 7:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Monday, August 10, 2015 9:00 AM to 12:00 PM
The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options with additional discussion about SBA loan qualification and opportunities.
Speaker: TSBDC Staff
Tuesday, August 11, 2015 12:15 PM to 1:15 PM
This session is a part of the day long conference presented by the Life Learning Center at JSCC on August 11, from 9AM -2PM.
Speaker: Various speakers who have entered a new business career after age 50.
Tuesday, August 11, 2015 5:30 PM to 7:30 PM
Are you ready to start your business but have no idea what types of financing options are available? Afraid you are going to make the same mistakes other failed businesses have made? If you are thinking of starting your own business, there is a lot you need to know. This free seminar will help get you headed in the right direction. Led by John Woodard, Assistant Director of the Tennessee Small Business Development Center at TTU, the seminar will address topics of interest to potential entrepreneurs and new small business owners. This seminar includes information pertaining to business startup basics, business structures, challenges for startups, business planning, cash needs, financing options, and more. The seminar will be held at TTU Johnson Hall Room 218. Although admission is free, registration is required and can be done here or by calling the TSBDC’s office at TTU at (931) 372-3648.
Speaker: John Woodard
Thursday, August 13, 2015 11:30 AM to 1:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Saturday, August 15, 2015 8:30 AM to 12:00 PM
The Small Business Boot Camp is an essential first step for a budding entrepreneur. If you are thinking of starting a business, in the process of writing a business plan, securing financing or in need of a refresher, this is the seminar for you! During this ½ day seminar, participants will discuss practical steps to take in establishing a successful foundation to grow your business. From the business plan to securing financing, topics covered include general business matters, cash flow statements, P&L, financial ratios, marketing and management plans. This free seminar will be held at the TSU Avon Williams Campus located at 330 Tenth Avenue, North. For registration assistance, please call 615.963.7179.
Speaker: Gregory Jones
Saturday, August 15, 2015 10:00 AM to 12:00 PM
Join the SCORE counselors at Roane State Community College in West Knoxville, 132 Hayfield Road, Room 107, Knoxville, TN 37922. Bring family members and your business associates and learn what you need (financial and personal committment, licenses, insurance, etc.) to get started in business. Find out if your business idea is feasible and learn how to take advantage of SCORE's free face-to-face-counseling. There is no cost for the program but a flash drive with the SCORE ebook, "How to Start and Grow Your Business in Tennessee" will be available for purchase ($20).
Location:
Tuesday, August 18, 2015 3:00 PM to 6:00 PM
Middle Tennessee State University’s Small Business Development Center, in conjunction with the Small Business Administration, will conduct a free seminar on “Starting your own Business” on August 18, 2015, from 3:00 p.m. to 6:00 p.m. at the Rutherford County Chamber of Commerce located at 3050 Medical Center Parkway in Murfreesboro. The purpose of this seminar is to provide individuals interested in starting a business a broad overview of the many things they will be confronted with in doing so. It will introduce attendees to the Tennessee Small Business Development Center, the services available, and how it can assist in the development of their business venture. Sources for information gathering, research and databases available are also discussed. This seminar is intended for persons who have never been in business. There is no charge to attend the seminar, or for one-to-one counseling which is available, by appointment, after attending the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped. Speaker: Leroy Cunningham, Business Specialist
Wednesday, August 19, 2015 9:00 AM to 12:00 PM
Learn what information must be included in a business plan, where to find the information and how to incorporate the information into your own business plan. Discussion will include, organization, marketing, financing, cash flow and projections.
Speaker: TSBDC Staff
Thursday, August 20, 2015 11:00 AM to 12:30 PM
Are you thinking about starting your own business? Join us as we discuss the following topics: Formulating and evaluating your business concepts; researching your market, resources and assistance for small business; conducting a self-assessment; calculating start-up costs; and the steps to developing a business plan. A question and answer session will follow the PowerPoint presentation. The seminar will be held on the Cleveland State Community College campus in the Technology building, Room 136.
Speaker: David Hudson, Director, TSBDC at Cleveland State Community College
Thursday, August 20, 2015 3:00 PM to 6:00 PM
SHOW ME THE MONEY Are you interested in starting a business but need capital in order to do so? Are you a small business owner looking for funding for growth or capital improvements? What are your small business lending options, and what does the lender look for? What are the eligibility requirements for an SBA Loan? Are there any other alternative sources of external capital? Whether you are an existing entrepreneur or have given thought to starting a business, this seminar will help you understand the dos and don’ts of successfully obtaining external capital. There is no charge to attend the seminar, but pre-registration is required and available on-line at www.tsbdc.org. Please arrive and sign in 10 minutes prior to the start-up of the seminar. Accommodations are available for the handicapped. The Tennessee Small Business Development Center will be offer this Seminar on: August 20, 2015 3:00 – 6:00 pm Located at the Rutherford County Chamber of Commerce 3050 Medical Center Parkway Murfreesboro, TN 37129 615-898-2745
Thursday, August 20, 2015 5:30 PM to 7:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Friday, August 21, 2015 8:30 AM to 12:00 PM
The Small Business Boot Camp is an essential first step for a budding entrepreneur. If you are thinking of starting a business, in the process of writing a business plan, securing financing or in need of a refresher, this is the seminar for you! During this ½ day seminar, participants will discuss practical steps to take in establishing a successful foundation to grow your business. From the business plan to securing financing, topics covered include general business matters, cash flow statements, P&L, financial ratios, marketing and management plans. This free seminar will be held at the TSU Avon Williams Campus located at 330 Tenth Avenue, North. For registration assistance, please call 615.963.7179.
Speaker: Gregory Jones
Tuesday, August 25, 2015 11:30 AM to 1:30 PM
The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options (including SBA loan guarantees).
Speaker: Jutta Bangs
Wednesday, August 26, 2015 11:30 AM to 2:00 PM
BYOL (Bring Your Own Lunch). Network from 11:30 a.m. - noon. The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options with additional discussion about SBA loan qualification and opportunities.
Speaker: TSBDC Staff
Thursday, August 27, 2015 11:30 AM to 1:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.

Business Basics

Tuesday, July 28, 2015 3:00 PM to 6:00 PM
Business Plan 2 This Seminar is aimed at giving aspiring Entrepreneurs insight on what a business plan is, why it is important, and what the major sections of the plan are. During the Seminar each of the major narrative sections of the business plan will be reviewed. These include the reference sections – Title Page, Table of Contents, Confidentiality/Non-Disclosure, Salary/Wage Matrix, Time Line/Project Plan, and Job Description; along with the content sections – Owner Biography/Experience, Business Description, Product/Service Description, Target Market Identification, Marketing Strategy, Management Summary, Operations Summary, Mission Statement, and Executive Summary. Business Plan financials will be covered in a separate Seminar. Prerequisites for this Seminar are completion of the TSBDC-MTSU Starting Your Own Business Workshop or a minimum of 1 year of active business operations. This seminar will be held at the Rutherford County Chamber of Commerce, July 28, 2015 from 3:00 pm to 6:00 pm There is no charge to attend the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped.
Wednesday, July 29, 2015 8:00 AM to 4:30 PM, 2 sessions ending Thursday, July 30
"Operation Boots to Business" is a Two-day Transition Assistance Program (TAP) This workshop is for transitioning service members and veterans, you will determine if starting a business is right for you, if your business idea is feasible. How to conduct market research, and the importance of market research. Legal forms of business the opportunities and challenges, government contracting. Financing and business plan development. Entrepreneurship and small business ownership is a key opportunity for transitioning service members and veterans as they transition to civilian life. If you have a passion and the drive to start a business, this intensive training workshop is a perfect fit for you!
Speaker: Speakers include Tommy Causey, Small Business Administration; Chris Woolridge, Murray State SBDC, Henry Snorton, MEDI, Noel Bagwell, Attorney and SBDC Staff - Feleesha Johnson Austin Peay State University, SBDC.
Thursday, July 30, 2015 3:00 PM to 6:00 PM
Introduction to Business Plans 3 – The Financials The Tennessee Small Business Development Center will be Presenting “Business Plan 3” on July 30, 2015 from 3:00 – 6:00 pm. This Workshop builds on the content presented in Introduction to Business Plans 2 – The Narrative, by giving aspiring Entrepreneurs more detailed insight on the major financial components of the business plan, their source/creation and interpretation. Each of the major financial statements will be reviewed including the Income Statement, Balance Sheet, and Cash Flow Projection, how they relate to each other, and the corresponding utilization of financial analysis, with a focus on Break-Even and Ratio Analysis. This Workshop will be highlighted by a hands on exercise requiring attendees to complete an actual 12 month cash flow projection during the Workshop. The Prerequisite for this Workshop is the completion of the TSBDC-MTSU, Introduction to Business Plans 2 – The Narrative Workshop. Attendees should bring a hand held calculator, and a pencil with an eraser for the exercise (the utilization of a PC, PDA, or similar electronic device is not allowed). This workshop will be held at the Rutherford County Chamber of Commerce, 3050 Medical Center Parkway, Murfreesboro, TN 37129 There is no charge to attend the Workshop, but reservations are required and available on-line at www.tsbdc.org or by calling (615) 898-2745. Please arrive and sign in 10 minutes prior to the beginning of the Workshop. Accommodations are available for the handicapped.
Tuesday, August 04, 2015 5:30 PM to 7:30 PM
Have you always dreamed of owning your own business? Before you decide to start your own business, you have to understand what all being an entrepreneur entails. Being an entrepreneur is more than having a good idea. Led by John Woodard, Assistant Director of the Tennessee Small Business Development Center, the seminar will address topics of interest to individuals considering entrepreneurship. The seminar will cover what personality traits make good entrepreneurs, building a support team, integrating business ownership with your life, and more! Although admission is free, registration is required and can be done here or by calling the TSBDC’s office at TTU at (931) 372-3648. In addition to seminars on small business topics, the TTU Small Business Development seminar offers free, confidential one-on-one counseling with potential and existing small business owners.
Speaker: John Woodard
Wednesday, August 05, 2015 11:00 AM to 12:00 PM
Business Owners, let the attorney know your area of interest and become informed! Legal topics to be covered: Leases, Contracts, Powers of Attorney, Corporate Meetings and other business related legal topics.
Speaker: Charles G. Fisher, Attorney at Law, Grant Konvalinka and Harrison, P.C.
Tuesday, August 18, 2015 5:30 PM to 7:30 PM
The first step of any process is to plan. Is it important for you as a future business owner to be prepared for the work that lies ahead. Your business plan is to you what a playbook is to a football team or a recipe is to a chef. It is the outline of how everything will come together. Understanding your reasons and the process for starting this business will better help you prepare for the road that lies ahead. "Business Planning 101", led by Brandon Brown, Counselor at the Tennessee Small Business Development Center, will introduce and explain the varying components of a business plan. These components include the executive summary, the marketing plan, and the financial statements.
Speaker: Brandon Brown
Wednesday, August 19, 2015 11:00 AM to 12:00 PM
Business Owners, let the attorney know your area of interest and become informed! Legal topics to be covered: Leases, Contracts, Powers of Attorney, Corporate Meetings and other business related legal topics.
Speaker: Charles G. Fisher, Attorney at Law, Grant Konvalinka and Harrison, P.C.
Wednesday, August 26, 2015 8:00 AM to 4:30 PM, 2 sessions ending Thursday, August 27
"Operation Boots to Business" is a Two-day Transition Assistance Program (TAP) This workshop is for transitioning service members and veterans, you will determine if starting a business is right for you, if your business idea is feasible. How to conduct market research, and the importance of market research. Legal forms of business the opportunities and challenges, government contracting. Financing and business plan development. Entrepreneurship and small business ownership is a key opportunity for transitioning service members and veterans as they transition to civilian life. If you have a passion and the drive to start a business, this intensive training workshop is a perfect fit for you!
Speaker: Speakers include Tommy Causey, Small Business Administration; Chris Woolridge, Murray State SBDC, Henry Snorton, MEDI, Noel Bagwell, Attorney and SBDC Staff - Feleesha Johnson Austin Peay State University, SBDC.

Financing

Thursday, August 27, 2015 9:00 AM to 11:00 AM
Are you interested in starting a business but need capital in order to do so? Are you a small business owner looking for funding for growth or capital improvements? What are your small business lending options? What does the lender look for? Learn what resources are available to help you properly plan, start and grow your small business. Our counselors have years of experience in the banking sector. Let us help YOU use that experience! This seminar will be held in Room 136 of the Technology Building on the Cleveland State Community College campus.
Speaker: Robert Hotchkiss: Small Business Specialist

Managing a Business

Thursday, August 06, 2015 11:30 AM to 2:00 PM
Lunch and Learn -Bring your lunch, pick up a bite in the Library cafe at 11:30 or just come to the program at noon. The discussion will focus on Business Processes . What problems does your business have, what opportunities may be available for your business and what skills are needed to be able to optimize the opportunities? Discover Growth Wheel. Get focused, set agendas, learn to make decisions and take action concerning your business.
Speaker: Bruce Hayes, Sr. Business Specialist, TN Small Business Development Center
Thursday, August 20, 2015 2:00 PM to 5:00 PM
Every small business owner hopes to grow his/her company to the point that others -- independent contractors, interns, part- or full-time employees – will be needed in order to fully prosper. But with increasing commitments comes an increasing range of legal obligations and risks. In this program, we will explore the primary human resource challenges faced by growing small businesses and offer practical suggestions on how to successfully address them.
Speaker: Attorney Dan Gilmore, Founder of Squire Strategies

Managing Employees

Tuesday, August 11, 2015 11:00 AM to 1:00 PM
Lunch and Learn - Growth Wheel in Pigeon Forge-Register: 453-5700 or info@pigeonforgechamber.com Tennessee State Bank, 2210 Parkway Pigeon Forge, 37863. You may order lunch through the Chamber when you make your reservation. The cost is $10. You may also feel free to bring the lunch of your choice with you to the meeting. There are four fundamental challenges that are shared by all businesses, regardless of industry, size, and life stage: 1.To design an attractive business concept 2.To create a strong organization behind the concept 3.To develop lasting customer relations, and to 4.Make profitable operations. These four challenges can be further broken down into manageable focus areas which the business person can prioritize to work on in 30, 60 or 90 day periods. What problems does your business have, what opportunities may be available for your business and what skills are needed to be able to optimize the opportunities? Come to the Pigeon Forge Chamber program on Tuesday, February 10 from 11:30 a.m. – 1:30 p.m. at the Tennessee State Bank, 2210 Parkway, Pigeon Forge and learn to make decisions and take action concerning your business. Registration: 453-5700
Speaker: Bruce Hayes, Sr. Business Specialist, TN Small Business Development Center
Location:

Customer Relations

Thursday, August 13, 2015 5:30 PM to 7:30 PM
Most small business owners recognize that customer service is important, but doesn't quite understand what that means, and therefore responds and addresses it inadequately. This seminar will provide you with a more clear understanding of how to effectively deliver outstanding customer service. Led by Leroy Cunningham, Director of TSBDC at MTSU, the seminar will deal primarily with building a declaration of service, gathering customer feedback, and other tips and tricks for great customer service.
Speaker: Leroy Cunningham

Business Accounting and Budget

Wednesday, July 29, 2015 11:00 AM to 12:00 PM
Business Owners, let the CPA know your area of interest and become informed! Accounting topics to be covered: - Financial literacy: What do the numbers mean? - Record keeping basics: How do you keep up with the money? - And Business planning basics
Speaker: Ladell McCullough and Adam Osborne, CPA, Henderson Hutcherson & McCullough
Monday, August 03, 2015 12:00 PM to 1:00 PM
The instructor will be reviewing the top 10 bookkeeping mistakes which all small business owners should avoid. Practical solutions to overcome these issues and ideas on office efficiency will be discussed. Topics include how to set up your QuickBooks or accounts in order to capture the information you and your accountant need, employing family members, how to read a financial statement, what receipts to keep, and how to expense your meals. Bring your QuickBooks questions for the question and answer period at the end of the class.
Speaker: Presented by Lynn Talbott, PHR, HR Business Solutions, LLC.
Wednesday, August 05, 2015 9:00 AM to 12:00 PM
This class is designed for those who have at least 6 months of QuickBooks Desktop experience or are returning to QB after a few years off and need to get refresher. We’ll cover customizing, preferences, asset management, equity accounts, report center, live community, online banking, attachment features, batching invoices, recurring and memorizing transactions and much more. Computers provided.
Speaker: Lynn Talbott, MBA, QuickBooks ProAdvisor, owner of HR Business Solutions, LLC.
Fee: $ 110.00
Wednesday, August 05, 2015 11:30 AM to 3:00 PM
BYOL (Bring Your Own Lunch) and network with class mates from 11:30 a.m. - noon. This class is designed for small business owners and managers currently using QuickBooks. The many preset reports of QuickBooks will be discussed with particular emphasis on the Balance Sheet and Profit & Loss Statements. Discussion will also cover interpretation of financial statements, basis of accounting, customizing reports and relationships between various accounts. Examples of incorrect financial statements will be provided along with a discussion of the errors and corrections emphasizing the importance of proper bookkeeping.
Speaker: Gabe Beck, CPA, owner of Liberty Tax Service; QuickBooks Instructor: Pellissippi State Community College & University of Tennessee
Wednesday, August 05, 2015 1:00 PM to 4:00 PM
This class is designed for those who have QBO and want to learn how to move around more efficiently. We’ll cover how to open multiple windows, customizing preferences, equity accounts, report center, live community, online banking, attachment feature, batching invoices, emailing from QuickBooks and advance find. Please bring a laptop if you have one. Computers otherwise provided.
Speaker: Lynn Talbott, MBA, QuickBooks ProAdvisor, owner of HR Business Solutions, LLC.
Fee: $ 110.00
Friday, August 07, 2015 8:30 AM to 4:30 PM
Learn how to quickly and efficiently gain control over the financial aspects of your business with this powerful accounting software program. In this course you will be introduced to the tools needed to set up a company, work with lists, set up inventory, sell your product, invoice for services, process payments, reconcile your checking account, enter and pay bills, and use the EasyStep Interviewer.
Fee: $ 175.00
Friday, August 21, 2015 8:30 AM to 4:30 PM
In this course you will be introduced to additional functions available with the QuickBooks accounting software program. Areas covered include: memorizing transactions, customizing forms, using other QuickBooks accounts, creating reports and graphs, tracking and paying taxes, preparing payroll, using online banking services, sharing files, estimating/time tracking/job tracking, and creating correspondence.
Fee: $ 200.00
Wednesday, August 26, 2015 11:00 AM to 12:00 PM
Business Owners, let the CPA know your area of interest and become informed! Accounting topics to be covered: - Financial literacy: What do the numbers mean? - Record keeping basics: How do you keep up with the money? - And Business planning basics
Speaker: Ladell McCullough and Adam Osborne, CPA, Henderson Hutcherson & McCullough

Marketing and Sales

Friday, May 29, 2015 11:00 AM to 12:30 PM
This workshop will introduce you to the fundamentals of one of the most important aspects of any business: marketing. Learn the concepts of the "5Ps"-- Product, Promotion, Price, Place, and Positioning. We will begin to help you create a comprehensive marketing plan for your business that encompasses a creative plan, a positioning plan, and a media marketing calendar--the essentials of any good marketing strategy. The seminar will take place in Room 136 of the Technology Building on the Cleveland State Community College campus.
Speaker: Jennie DeCook, SBDC
Thursday, August 06, 2015 9:00 AM to 12:00 PM
This workshop is designed to give you a real world approach for marketing your business! 1. Fine tune your focus 2. Who are your customers 3. Competitive advantage 4. Marketing message and promotion - (with over 30 different methods) 5. Schedule your activities and track your progress You will leave this workshop with a tangible plan to reach your customers on a consistent basis.
Fee: $ 25.00
Tuesday, August 11, 2015 9:00 AM to 12:00 PM
This is an interactive and hands-on workshop to help jumpstart your digital marketing efforts and increase your digital knowledge through several, critical how-to’s. You will learn how to advance the brand using critical and powerful digital marketing techniques, through 6 tracks: (1) Time & Process (2) Audience (3) Strategies & Fundamentals: for websites, social media, search engine optimization and other digital tactics (4) Content: (5) Online ads (6) Analytics. Bringing a laptop to this seminar will only help you with knowledge retention.
Fee: $ 55.00
Tuesday, August 11, 2015 11:30 PM to 1:30 PM
The discussion will include market research and segmentation, no- and low-cost advertising tips, and general marketing planning ideas.
Speaker: Jutta Bangs
Thursday, August 13, 2015 11:30 AM to 3:00 PM
Bring Your Lunch and network at 11:30 a.m. or just come for the program which begins at noon. Learn how to optimize your Google presence and develop an online and inbound marketing strategy. From this class you will get an overall understanding of what Google wants in order for you to be found in searches. If you manage your own website, you will be given tips webmasters may not want you to know. And if you have a webmaster, you will leave with a list of things to pass along that will give your online presence a boost. Marketing is much more than just having a website. You will learn what signals Google looks for on your website, and how to optimize for Google as well as humans. Next step is creating great content that will attract those customers to you – customers you have identified as ideal for what you have to offer. Once you have the content, you need to promote it with social media. But which channel? We can help you there. Finally, we discuss capturing those leads once they find you online. Because having 1,000 visitors means nothing unless you communicate with them. Join us and get your business Google-ized!
Speaker: Sandi and Wayne Sturm,
Location:
Monday, August 17, 2015 11:30 AM to 1:30 PM
At the heart of small business marketing are the campaigns that drive action – collections of marketing activities that help a small business or organization to achieve its goals and objectives. Newsletters and announcements have become a core component of those campaign choices. Email is more important than ever – to the communication efforts of businesses and nonprofits everywhere; and to the customer, donor, client or supporter of those organizations. This session will reveal some simple but effective best practices and considerations for the small business or nonprofit seeking to make their email newsletters more effective.
Speaker: Mike Coleman, Constant Contact, Authorized Expert
Thursday, August 20, 2015 11:30 AM to 3:00 PM
Bring Your Lunch and network at 11:30 a.m. or just come for the program which begins at noon. Learn how to optimize your Google presence and develop an online and inbound marketing strategy. From this class you will get an overall understanding of what Google wants in order for you to be found in searches. If you manage your own website, you will be given tips webmasters may not want you to know. And if you have a webmaster, you will leave with a list of things to pass along that will give your online presence a boost. Marketing is much more than just having a website. You will learn what signals Google looks for on your website, and how to optimize for Google as well as humans. Next step is creating great content that will attract those customers to you – customers you have identified as ideal for what you have to offer. Once you have the content, you need to promote it with social media. But which channel? We can help you there. Finally, we discuss capturing those leads once they find you online. Because having 1,000 visitors means nothing unless you communicate with them. Join us and get your business Google-ized!
Speaker: Sandi and Wayne Sturm,
Tuesday, August 25, 2015 11:30 AM to 2:00 PM
Did you know that you can see what pages people look at on your website, how long they are there and where they come from? Through this course you'll learn the lies and truths of Google Analytics and discover that your website can tell you a lot about your business if you will let it.
Speaker: Gavin Baker, Baker Labs
Wednesday, August 26, 2015 11:30 AM to 3:00 PM
Do What Google Wants and Get More Leads and Customers! From this class you will get an overall understanding of what Google wants in order for you to be found in searches. If you manage your own website, you will be given tips webmasters may not want you to know. And if you have a webmaster, you will leave with a list of things to pass along that will give your online presence a boost. Marketing is much more than just having a website. You will learn what signals Google looks for on your website, and how to optimize for Google as well as humans. Next step is creating great content that will attract those customers to you -- customers you have identified as ideal for what you have to offer. Once you have the content, you need to promote it with social media. But which channel? We can help you there. Finally, we discuss capturing those leads once they find you online. Because having 1,000 visitors means nothing unless you communicate with them. Join us and get your business Google-ized! Bring your lunch and do some networking with others at 11:30 am. The program begins at noon. Please park at the back of the building. The front is reserved for staff and Cleveland State students.
Speaker: Sandi Sturm, Inbound Marketing Specialist & Wayne Sturm, Google Certified Business View Photographer

Government Contracting

Tuesday, August 11, 2015 9:00 AM to 12:00 PM
How can you become one of the Federal Government's suppliers? This seminar covers the basics of government contracting. Some of the topics include: How to market to the Federal Government, how to find government business opportunities, information regarding federal codes, how to find information on the Internet related to government contracting, and understanding the government contracting process.
Speaker: Paul Middlebrooks
Wednesday, August 12, 2015 9:30 AM to 1:00 PM
This is a two part presentation with the first on Gov't Contracting followed by the Lunch'N Learn topic on the VAK Learning Techniques.
Speaker: Russell Toone, (Gov't Contracting) and Joel Newman, (VAK Learning Techniques)
Wednesday, August 12, 2015 11:30 AM to 3:00 PM
Challenges and solutions for teaming and Joint Ventures ************************************************************************ Teaming agreements and joint ventures present their own unique challenges. This seminar will identify and address these challenges and potential pitfalls, and also help companies navigate and leverage these strategic alliances in order to rely on them more effectively to win government contracts. Attend this seminar to hear expert panel discussions from several perspectives – Small Business, Lawyer, Accountant, Federal Acquisition Expert, and Agency Representative on: - Key advantages and disadvantages of teaming and joint ventures - Navigating organizational conflicts of interest in joint ventures - Structuring a joint venture for success and tips on how to avoid problem areas - Past performance strategic considerations in joint ventures and teaming - Special rules for teaming and joint ventures with small businesses and 8(a)s - How to effectively structure agreements - Effects of teaming in mergers and acquisitions
Speaker: Jutta Bangs, Harry Boston, LaTanya Channel, Laura Davis, Paul Middlebrooks, Larry Nave, Todd Overman,
Thursday, August 13, 2015 9:00 AM to 12:00 PM
The University of Tennessee Center for Industrial Services will present this program which is designed to introduce the business owner or manager to the diversity of government purchasing. Participants will learn how to participate in the governmental contracting process and bid successfully in the government marketplace.
Speaker: Mr. Paul Middlebrooks, Marketing Consultant University of Tennessee Procurement Technical Assistance Center (PTAC)