Training

To see a listing of courses, first click the drop down menu in the "Location" tab below; make a selection; then complete the other tab options from the drop down menus; then click "Search."

 

Online courses are available 24/7.  Select "Online" in the "Location" tab to see online offerings.

 

You will need to register (free) with the TSBDC to access the courses.  If you are new to our system, please fill out the input form when asked.  If you are already a customer, simply sign-in when asked.

Most of our courses are free. For fee based courses our policies for refunds can be found here:  Training Event Refund Policy


 
  
    
Thursday, July 09, 2015 8:30 AM to 1:00 PM
This workshop will discuss preparing a sales and use tax return. Supporting and reporting exempt sales and maintaining adequate records. Registration is Required. Limited Seating. This is a free workshop. Registration is required. Limited seating.
Thursday, July 09, 2015 9:00 AM to 12:00 PM
“The State of Tennessee, Department of Human Services, with participation from the Tennessee Small Business Development Center, is presenting our “New Facility Orientation” program. This comprehensive training session is for anyone who has questions about starting or operating a Day Care Facility in the State of Tennessee. The event will be held from 9 AM – 12 PM, at Rutherford County, located at 1711-B Old Fort Parkway Murfreesboro, TN 37130. Topics covered include, but are not limited to, Small Business Start-up/Development Information, Fire Regulations, and Miscellaneous Licensing Information to include - a Summary of Licensing Requirements, Criminal History/Background Check Process, Environmental/Codes, Overview of Report Card/Star Quality Program, Child and Adult Care Food Program, Federal Compliance Requirements. The program will also cover a series of steps that should be taken after attending program. There is no charge for attendance, but pre-registration is required. To register for this event please contact Elizabeth Miller, at (615) 840-0753.”
Thursday, July 16, 2015 9:00 AM to 11:00 AM
One of the biggest challenges with starting a business or expanding a business is access to capital. To be successful in obtaining a loan, you must be prepared and organized. This workshop takes you through a high-level crash course to better enhance your chances of obtaining a bank loan. Learn what to take to the bank and hear candid insights from bankers. Registration is required. Limited seating.
Thursday, July 16, 2015 6:00 PM to 7:30 PM
This workshop will help you gain insights on why a business plan is important and the preparation needed to begin writing it. Major components of a business plan will be discussed as well as the supporting documentation needed for an effective plan. Registration is required. Limited seating.
Tuesday, July 21, 2015 1:30 PM to 3:30 PM
The Small Business Administration is partnering with credit care services provider Square and the Tennessee Small Business Development Center to host an outreach event for small business owners on the new EMV Chip Card. EMV stands for Europay, MasterCard and Visa. In an effort to reduce fraud, EMV Chips are becoming the standard for integrated circuit cards (IC cards or "chip cards"), IC card capable point-of-sale terminals, and automated teller machines. Don’t miss this important event that will highlight how small business owners will need to prepare for this new credit card technology as liability will shift from credit card issuers to merchants in certain instances of fraud effective October 1, 2015. This session will enable small business owners to understand what this transition means for you, your business, and your customers. For merchants and financial institutions, the switch to EMV means adding new in-store technology and internal processing systems and complying with new liability rules.
Speaker: Square Representative
Thursday, July 23, 2015 9:00 AM to 11:00 AM
The objective of this training is to review the GSA procurement process; explain terms & definitions, “how to get on schedule,” as well as review the basic GSA Schedule acquisition requirements for “Most Favored Customer” and Pricing. This workshop is in partnership with University of Tennessee's Procurement Technical Assistance Center (UT PTAC). Registration is required. Limited seating.
Thursday, July 30, 2015 5:30 PM to 7:00 PM
This introductory course is designed for individuals who are considering self-employment, or are at the beginning stages of starting their business. This session helps aspiring entrepreneurs assess their abilities to lead and manage a company, as well as evaluate market and sales potential for their products/services. Registration is required. Limited seating.
Friday, July 31, 2015 10:00 AM to 12:00 PM
Overview of how QuickBooks works and how you can get around in QuickBooks. Learn common business terms used by QuickBooks and practice using the Help tool. Discuss decisions that must be made before using QuickBooks. Create a new company using the EasyStep interview. Show how to create the opening balance for a checking account. No computer required. Learn how to edit the company chart of accounts and other lists. Demonstrate adding a new customer to the customers and jobs list. Add new vendor to vendor list. Will work with registers for bank account and demonstrate the opening of a register. Practice the procedure for reconciling a bank account. No computer required. Registration is required. Limited seating.

Start-up Assistance

Tuesday, July 07, 2015 3:00 PM to 6:00 PM
Middle Tennessee State University’s Small Business Development Center, in conjunction with the Small Business Administration, will conduct a free seminar on “Starting your own Business” on July 7, 2015, from 3:00 p.m. to 6:00 p.m. at the Rutherford County Chamber of Commerce located at 3050 Medical Center Parkway in Murfreesboro. The purpose of this seminar is to provide individuals interested in starting a business a broad overview of the many things they will be confronted with in doing so. It will introduce attendees to the Tennessee Small Business Development Center, the services available, and how it can assist in the development of their business venture. Sources for information gathering, research and databases available are also discussed. This seminar is intended for persons who have never been in business. There is no charge to attend the seminar, or for one-to-one counseling which is available, by appointment, after attending the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped. Speaker: Leroy Cunningham, Business Specialist
Thursday, July 09, 2015 5:30 PM to 7:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Monday, July 13, 2015 9:00 AM to 12:00 PM
The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options with additional discussion about SBA loan qualification and opportunities.
Speaker: TSBDC Staff
Monday, July 13, 2015 5:00 PM to 6:30 PM
Through this workshop you will learn 1. to evaluate yourself as a potential business owner. 2. to examine the potential market for your business idea. 3. the basics of starting a business including the requirements of the loan process.
Speaker: Maleia M. Evans, MBA Director of TN Small Business Development Center
Thursday, July 16, 2015 11:30 AM to 1:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Tuesday, July 21, 2015 3:00 PM to 6:00 PM
Middle Tennessee State University’s Small Business Development Center, in conjunction with the Small Business Administration, will conduct a free seminar on “Starting your own Business” on July 21, 2015, from 3:00 p.m. to 6:00 p.m. at the Rutherford County Chamber of Commerce located at 3050 Medical Center Parkway in Murfreesboro. The purpose of this seminar is to provide individuals interested in starting a business a broad overview of the many things they will be confronted with in doing so. It will introduce attendees to the Tennessee Small Business Development Center, the services available, and how it can assist in the development of their business venture. Sources for information gathering, research and databases available are also discussed. This seminar is intended for persons who have never been in business. There is no charge to attend the seminar, or for one-to-one counseling which is available, by appointment, after attending the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped. Speaker: Leroy Cunningham, Business Specialist
Wednesday, July 22, 2015 9:00 AM to 12:00 PM
Learn what information must be included in a business plan, where to find the information and how to incorporate the information into your own business plan. Discussion will include, organization, marketing, financing, cash flow and projections.
Speaker: TSBDC Staff
Thursday, July 23, 2015 3:00 PM to 6:00 PM
SHOW ME THE MONEY Are you interested in starting a business but need capital in order to do so? Are you a small business owner looking for funding for growth or capital improvements? What are your small business lending options, and what does the lender look for? What are the eligibility requirements for an SBA Loan? Are there any other alternative sources of external capital? Whether you are an existing entrepreneur or have given thought to starting a business, this seminar will help you understand the dos and don’ts of successfully obtaining external capital. There is no charge to attend the seminar, but pre-registration is required and available on-line at www.tsbdc.org. Please arrive and sign in 10 minutes prior to the start-up of the seminar. Accommodations are available for the handicapped. The Tennessee Small Business Development Center will be offer this Seminar on: July 23, 2015 3:00 – 6:00 pm Located at the Rutherford County Chamber of Commerce 3050 Medical Center Parkway Murfreesboro, TN 37129 615-898-2745
Thursday, July 23, 2015 5:30 PM to 7:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Thursday, July 30, 2015 11:30 AM to 1:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Thursday, July 30, 2015 11:30 AM to 1:30 PM
The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options (including SBA loan guarantees), and how to get ready to see a lender.
Speaker: Jutta Bangs, Director TSBDC
Tuesday, August 04, 2015 3:00 PM to 6:00 PM
Middle Tennessee State University’s Small Business Development Center, in conjunction with the Small Business Administration, will conduct a free seminar on “Starting your own Business” on August 4, 2015, from 3:00 p.m. to 6:00 p.m. at the Rutherford County Chamber of Commerce located at 3050 Medical Center Parkway in Murfreesboro. The purpose of this seminar is to provide individuals interested in starting a business a broad overview of the many things they will be confronted with in doing so. It will introduce attendees to the Tennessee Small Business Development Center, the services available, and how it can assist in the development of their business venture. Sources for information gathering, research and databases available are also discussed. This seminar is intended for persons who have never been in business. There is no charge to attend the seminar, or for one-to-one counseling which is available, by appointment, after attending the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped. Speaker: Leroy Cunningham, Business Specialist
Tuesday, August 04, 2015 4:00 PM to 6:00 PM
This workshop provides basic information on starting a small business. *TSBDC services *Personal Considerations *Business Planning *Financing *Requirements

Business Basics

Wednesday, July 08, 2015 11:00 AM to 12:00 PM
Business Owners, let the attorney know your area of interest and become informed! Legal topics to be covered: Leases, Contracts, Powers of Attorney, Corporate Meetings and other business related legal topics.
Speaker: Charles G. Fisher, Attorney at Law, Grant Konvalinka and Harrison, P.C.
Tuesday, July 14, 2015 8:30 AM to 10:00 AM
There are over 3,200 franchises out there in over 80 different industries! Come hear from industry experts about their thoughts on the franchise industry. Learn how to take that 3,200 and turn it into your perfect “1”! In this session we will cover: Why you want to start a business? Misconceptions about franchising? What is a business model? Why own a franchise? How to find the right franchise? And much, much more!
Speaker: Jerry Bird, FranNet of Alabama & East Tennessee.
Wednesday, July 22, 2015 11:00 AM to 12:00 PM
Business Owners, let the attorney know your area of interest and become informed! Legal topics to be covered: Leases, Contracts, Powers of Attorney, Corporate Meetings and other business related legal topics.
Speaker: Charles G. Fisher, Attorney at Law, Grant Konvalinka and Harrison, P.C.
Tuesday, July 28, 2015 3:00 PM to 6:00 PM
Business Plan 2 This Seminar is aimed at giving aspiring Entrepreneurs insight on what a business plan is, why it is important, and what the major sections of the plan are. During the Seminar each of the major narrative sections of the business plan will be reviewed. These include the reference sections – Title Page, Table of Contents, Confidentiality/Non-Disclosure, Salary/Wage Matrix, Time Line/Project Plan, and Job Description; along with the content sections – Owner Biography/Experience, Business Description, Product/Service Description, Target Market Identification, Marketing Strategy, Management Summary, Operations Summary, Mission Statement, and Executive Summary. Business Plan financials will be covered in a separate Seminar. Prerequisites for this Seminar are completion of the TSBDC-MTSU Starting Your Own Business Workshop or a minimum of 1 year of active business operations. This seminar will be held at the Rutherford County Chamber of Commerce, July 28, 2015 from 3:00 pm to 6:00 pm There is no charge to attend the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped.
Wednesday, July 29, 2015 8:00 AM to 4:30 PM, 2 sessions ending Thursday, July 30
"Operation Boots to Business" is a Two-day Transition Assistance Program (TAP) This workshop is for transitioning service members and veterans, you will determine if starting a business is right for you, if your business idea is feasible. How to conduct market research, and the importance of market research. Legal forms of business the opportunities and challenges, government contracting. Financing and business plan development. Entrepreneurship and small business ownership is a key opportunity for transitioning service members and veterans as they transition to civilian life. If you have a passion and the drive to start a business, this intensive training workshop is a perfect fit for you!
Speaker: Speakers include Tommy Causey, Small Business Administration; Chris Woolridge, Murray State SBDC, Henry Snorton, MEDI, Noel Bagwell, Attorney and SBDC Staff - Feleesha Johnson Austin Peay State University, SBDC.
Thursday, July 30, 2015 3:00 PM to 6:00 PM
Introduction to Business Plans 3 – The Financials The Tennessee Small Business Development Center will be Presenting “Business Plan 3” on July 30, 2015 from 3:00 – 6:00 pm. This Workshop builds on the content presented in Introduction to Business Plans 2 – The Narrative, by giving aspiring Entrepreneurs more detailed insight on the major financial components of the business plan, their source/creation and interpretation. Each of the major financial statements will be reviewed including the Income Statement, Balance Sheet, and Cash Flow Projection, how they relate to each other, and the corresponding utilization of financial analysis, with a focus on Break-Even and Ratio Analysis. This Workshop will be highlighted by a hands on exercise requiring attendees to complete an actual 12 month cash flow projection during the Workshop. The Prerequisite for this Workshop is the completion of the TSBDC-MTSU, Introduction to Business Plans 2 – The Narrative Workshop. Attendees should bring a hand held calculator, and a pencil with an eraser for the exercise (the utilization of a PC, PDA, or similar electronic device is not allowed). This workshop will be held at the Rutherford County Chamber of Commerce, 3050 Medical Center Parkway, Murfreesboro, TN 37129 There is no charge to attend the Workshop, but reservations are required and available on-line at www.tsbdc.org or by calling (615) 898-2745. Please arrive and sign in 10 minutes prior to the beginning of the Workshop. Accommodations are available for the handicapped.
Tuesday, August 04, 2015 5:30 PM to 7:30 PM
Have you dreamed of owning your own business? Do you want to be your own boss? Do you have a great idea you think the world needs? “So, You Want to Be an Entrepreneur?” is the title of the free seminar being presented from 5:30 p.m. – 7:30 p.m. Tuesday, August 4th on Tennessee Tech’s campus in Johnson Hall room 218 located at 1105 North Peachtree Ave. Cookeville, TN 38501. Led by John Woodard, Assistant Director of the Tennessee Small Business Development Center, the seminar will address topics of interest to individuals considering entrepreneurship. The seminar will cover what personality traits make good entrepreneurs, building a support team, integrating business ownership with your life, and more! Although admission is free, registration is required and can be done here or by calling the TSBDC’s office at TTU at (931) 372-3648. In addition to seminars on small business topics, the TTU Small Business Development seminar offers free, confidential one-on-one counseling with potential and existing small business owners.
Speaker: John Woodard

Financing

Thursday, July 16, 2015 1:00 PM to 2:30 PM
Learn of ways to fund your business. Topics to include, Bootstrapping, Crowd Funding, Angel & Venture Capital Funding, Financing options such as SBA 504, SBA 7a and others.
Friday, July 17, 2015 9:00 AM to 10:00 AM
Jacqueline Merritt with the U.S. Small Business Administration will cover SBA loan options. Her presentation will cover information about which loan program meets a specific entrepreneurial need. The session begins with the 5 C’s of credit including character, cash flow, collateral, capitalization and conditions. An overview of SBA’s actual loan programs will follow. Lastly, specific information will be shared about interest rates and repayment terms plus preferred, community express, and SBA express lenders. Whether you are an existing entrepreneur or have given thought to starting a business, this seminar will put you ahead of the game in understanding government-guaranteed lending. The seminar will be held at the Cleveland State Community College campus in the Technology Building. Room TBA.
Speaker: Jacqueline Merritt, U.S. Small Business Administration
Friday, July 24, 2015 11:00 AM to 12:00 PM
The training covers SBA loan options including which loan program meets a specific entrepreneurial need. The session begins with the 5 C's of credit including character, cash flow, collateral, capitalization and conditions. It then transitions to an overview of SBA's actual loan programs. Lastly, specific information will be shared about interest rates and repayment terms plus our participating lenders.
Speaker: Jacqueline Merritt

Managing a Business

Monday, July 13, 2015 11:30 AM to 1:00 PM
This workshop will take attendees inside Census data regarding educational attainment level as it compares salary averages and unemployment rates of people 25 and older. From these amazing discoveries, attendees will be shown how entrepreneurship, and the importance of business training and education, can put them on the path to success.
Speaker: Maleia M. Evans, MBA
Wednesday, July 22, 2015 9:00 AM to 11:00 AM
The New EMV Credit Card “Chip” - Is Your Business Ready? The Tennessee Small Business Development Center (TSBDC) at the UT-Martin REED Center in partnership with the Twin Cities Chamber of Commerce and Regions Bank will host a free seminar, “The New EMV Credit Card Chip—Is Your Business Ready.” EMV technology was developed in Europe by Europay, MasterCard and Visa. This new technology replaces credit cards’ magnetic stripe with an embedded chip. Businesses must migrate their point-of-sale systems to accept EMV, also known as "the smart chip card" by October 2015 as magnetic stripe only terminals and cards are being phased out. Learn more about this new technology and how to implement it into your business by attending this free informational seminar. With the impending deadline for liability shift, any card payment fraud that could have been avoided through the use of an EMV terminal will become the responsibility of your business, rather than the credit card company.The technology is scheduled to be instituted in the U.S. by year-end.

Managing Employees

Tuesday, July 14, 2015 11:00 AM to 1:00 PM
Lunch and Learn - Growth Wheel in Pigeon Forge-Register: 453-5700 or info@pigeonforgechamber.com Tennessee State Bank, 2210 Parkway Pigeon Forge, 37863. You may order lunch through the Chamber when you make your reservation. The cost is $10. You may also feel free to bring the lunch of your choice with you to the meeting. There are four fundamental challenges that are shared by all businesses, regardless of industry, size, and life stage: 1.To design an attractive business concept 2.To create a strong organization behind the concept 3.To develop lasting customer relations, and to 4.Make profitable operations. These four challenges can be further broken down into manageable focus areas which the business person can prioritize to work on in 30, 60 or 90 day periods. What problems does your business have, what opportunities may be available for your business and what skills are needed to be able to optimize the opportunities? Come to the Pigeon Forge Chamber program on Tuesday, February 10 from 11:30 a.m. – 1:30 p.m. at the Tennessee State Bank, 2210 Parkway, Pigeon Forge and learn to make decisions and take action concerning your business. Registration: 453-5700
Speaker: Bruce Hayes, Sr. Business Specialist, TN Small Business Development Center
Location:

Business Accounting and Budget

Friday, July 10, 2015 9:00 AM to 12:00 PM
This QuickBooks workshop is designed for basic users and small business owners that operate a for-profit business.
Speaker: Rachel McCrary - Greeno CPA
Fee: $ 45.00
Saturday, July 11, 2015 8:30 AM to 11:30 PM
WORKSHOP IS LIMITED TO 10 REGISTRANTS Discover the basic features in QuickBooks and the types of information you need to track in your business! If you are a new user of QuickBooks, you are invited to attend a hands-on training class to be held at the Small Business Development Center at Tennessee State University. * Manage money coming in and money going out (sales, invoicing, paying bills, and tracking expenses) * Reconcile accounts * Use reports to understand your business, including profitability and sales trends This free seminar will be held at the TSU Avon Williams Campus located at 330 Tenth Avenue, North. To register for this seminar, please call 615.963.7179
Speaker: Thomas Tate
Monday, July 13, 2015 12:00 PM to 1:00 PM
The instructor will be reviewing the top 10 bookkeeping mistakes which all small business owners should avoid. Practical solutions to overcome these issues and ideas on office efficiency will be discussed. Topics include how to set up your QuickBooks or accounts in order to capture the information you and your accountant need, employing family members, how to read a financial statement, what receipts to keep, and how to expense your meals. Bring your QuickBooks questions for the question and answer period at the end of the class.
Speaker: Presented by Lynn Talbott, PHR, HR Business Solutions, LLC.
Wednesday, July 15, 2015 9:00 AM to 12:00 PM
This hands-on class (formerly titled Setup) is for QuickBooks Desktop Pro, Premier or Enterprise versions. We will review how to set up your file, preferences, how to enter vendors, customers and items, invoicing, how to print checks and all the basics. Computers provided.
Speaker: Lynn Talbott, MBA, QuickBooks ProAdvisor, owner of HR Business Solutions, LLC.
Fee: $ 110.00
Wednesday, July 15, 2015 1:00 PM to 4:00 PM
This class is designed for those who have had at least 90 days of QuickBooks Desktop experience. We will cover editing chart of accounts, advanced preferences, sales tax, customers, loans, credit cards, fixed assets and bank accounts, and the reports feature. Computers provided.
Speaker: Lynn Talbott, MBA, QuickBooks ProAdvisor, owner of HR Business Solutions, LLC.
Fee: $ 110.00
Wednesday, July 29, 2015 11:00 AM to 12:00 PM
Business Owners, let the CPA know your area of interest and become informed! Accounting topics to be covered: - Financial literacy: What do the numbers mean? - Record keeping basics: How do you keep up with the money? - And Business planning basics
Speaker: Ladell McCullough and Adam Osborne, CPA, Henderson Hutcherson & McCullough
Monday, August 03, 2015 12:00 PM to 1:00 PM
The instructor will be reviewing the top 10 bookkeeping mistakes which all small business owners should avoid. Practical solutions to overcome these issues and ideas on office efficiency will be discussed. Topics include how to set up your QuickBooks or accounts in order to capture the information you and your accountant need, employing family members, how to read a financial statement, what receipts to keep, and how to expense your meals. Bring your QuickBooks questions for the question and answer period at the end of the class.
Speaker: Presented by Lynn Talbott, PHR, HR Business Solutions, LLC.

Marketing and Sales

Friday, May 29, 2015 11:00 AM to 12:30 PM
This workshop will introduce you to the fundamentals of one of the most important aspects of any business: marketing. Learn the concepts of the "5Ps"-- Product, Promotion, Price, Place, and Positioning. We will begin to help you create a comprehensive marketing plan for your business that encompasses a creative plan, a positioning plan, and a media marketing calendar--the essentials of any good marketing strategy. The seminar will take place in Room 136 of the Technology Building on the Cleveland State Community College campus.
Speaker: Jennie DeCook, SBDC
Thursday, July 09, 2015 12:00 PM to 1:30 PM
Did you know that the average Facebook post’s organic reach is ONLY about six percent? You can do better than that! This training will focus on strategies, tools, and tips for engaging with your online audiences and gaining prospects. We will also discuss the Facebook PowerEditor tool, which allows businesses to create ads based on demographics, workplaces, buying behaviors, and interests. Lunch will be provided.
Speaker: M. Valentina Escobar-Gonzalez, MBA, Founder of Beyond Engagement—Social Media Solutions
Tuesday, July 21, 2015 5:00 PM to 6:30 PM
During this seminar, we will explore the importance that color plays in the success of business in sales, growth, customer relations, and product development. Have you ever wondered why all sale signs are red? Has it ever occurred to you why fast food restaurants often have orange and blues in their menu backgrounds? Color matters and consumers base buying behavior on both sub-conscious and cognitive reaction to certain colors. Position your retail or restaurant business for greater success by appealing to your customers' sense of... Color. Here are a few examples of the segments we will cover: 1) Why Color Matters 2) Statistical Evidence of the Influence of Color 3) How Customers React and Relate to Color 4) Choosing the Color Scheme to Meet Your Business Goals
Speaker: Maleia M. Evans, Director TN Small Business Development Center
Wednesday, July 22, 2015 9:00 AM to 12:00 PM
The premise of Charles’ original trademarked material of Bulls, Owls, Lambs, and Tigers®: Personality Selling and Personality Marketing™ is that we are all in sales, but “if we always sell the way we would like to be sold to, we could be losing 50-75% of our potential sales.” The seminar will include self-testing, 11 steps to identify a person's personality within the first minute of meeting them, specific closing methodologies for each personality, and much much more. Charles is an internationally acclaimed and worldwide speaker. The class fee includes a signed copy of instructor Charles J. Clarke III's newest book - “Lies and Myths We Have Been Taught in Selling: How to Double Your Sales Immediately and Not Torture Your Buyers.” This seminar is fun, motivational, interactive and bottom-line results oriented. Don’t miss this!
Speaker: Charles J. Clarke III
Fee: $ 99.00
Thursday, July 23, 2015 11:30 AM to 1:00 PM
During this seminar, we will explore the importance that color plays in the success of business in sales, growth, customer relations, and product development. Have you ever wondered why all sale signs are red? Has it ever occurred to you why fast food restaurants often have orange and blues in their menu backgrounds? Color matters and consumers base buying behavior on both sub-conscious and cognitive reaction to certain colors. Position your retail or restaurant business for greater success by appealing to your customers' sense of... Color. Here are a few examples of the segments we will cover: 1) Why Color Matters 2) Statistical Evidence of the Influence of Color 3) How Customers React and Relate to Color 4) Choosing the Color Scheme to Meet Your Business Goals
Speaker: Maleia M. Evans, Director of TN Small Business Development Center
Friday, July 24, 2015 9:00 AM to 12:00 PM
This workshop will provide the nuts and bolts of information needed to become a successful exporter. Topics will include: - How to identify markets for your products and services. - How to finance your export transaction. - How to mitigate economic, political, and financial risks.
Speaker: TSBDC International Trade Center staff
Friday, July 24, 2015 1:00 PM to 3:00 PM
Whether you are looking to diversify your product line or leverage cheaper made foreign merchandise, selling imported goods in the US can be important to the success of your business. Topics will include: Identifying effective market research tools. Identifying the costs that are unique to importing. Identifying the role of the Customs Broker.
Speaker: TSBDC International Trade Center staff

Government Contracting

Wednesday, July 15, 2015 11:30 AM to 3:00 PM
BYOL (Bring Your Own Lunch), network with class mates, and learn about the diversity of products and services purchased by government agencies and how your business can participate. The Federal program is presented by the University of Tennessee Center for Industrial Services Procurement Technical Assistance Center and will include discussion about the many types of goods and services needed by government agencies and how small business owners can register to participate in the government contracting process. Vendor Registry will present an over view of how your business can become aware of other contracting opportunities.
Speaker: Paul Middlebrooks, Marketing Consultant, UT Center for Industrial Services; Georgia Seals, Vendor Success Manager, Vendor Registry Georgia Seals, Vendor Success Manager, Vendor Registry
Thursday, July 16, 2015 9:00 AM to 3:30 PM
The East Tennessee Purchasing Association's 10th annual Business Matching & Tradeshow event will feature 30 procurement representatives from various local, state and federal governmental agencies who have contract opportunities for products/services. There will be opportunities to meet the agency representatives individually or to attend group presentations. Visit the www.etpanews.org website for further information or phone (865) 403-1133
Friday, July 17, 2015 10:30 AM to 12:00 PM
Where’s the Money? Federal agencies spend roughly $100 billion with small businesses on an annual basis. It was realized that the federal government contract awards to Woman-Owned Small Business (WOSBs) were limited and a subsequent study listed industries in which women were underrepresented and substantially underrepresented in the award of federal contracts. To address this issue, the WOSB Contracting Rule was implemented February 4, 2011. If you are a woman owned small business and fall in one of the designated industries, you can position your company to bid on federal government set asides for WOSBs and economically disadvantaged woman-owned small businesses (EDWOSBs). We invite you to attend the Where’s the Money Workshop to view a listing of the designated industries, learn how to position your company to bid on WOSB set-aside projects, and maneuver the www.fbo.gov web site to find WOSB opportunities.
Speaker: Jacqueline Merritt, U.S. Small Business Administration
Tuesday, July 21, 2015 8:00 AM to 1:00 PM
Join us for a morning filled with news and updates on federal procurement! The event will feature Procurement Officers sharing procurement needs and forecasts as well as how to do business with them. An Exhibit Hall will be open so that you will have time to meet with federal procurement representatives one-on-one. A few invited agencies are: • Department of Army-Ft. Campbell • U.S. Department of Energy – Oak Ridge Operations Office • Homeland Security