Training

To see a listing of courses, first click the drop down menu in the "Location" tab below; make a selection; then complete the other tab options from the drop down menus; then click "Search."

 

Online courses are available 24/7.  Select "Online" in the "Location" tab to see online offerings.

 

You will need to register (free) with the TSBDC to access the courses.  If you are new to our system, please fill out the input form when asked.  If you are already a customer, simply sign-in when asked.

Most of our courses are free. For fee based courses our policies for refunds can be found here:  Training Event Refund Policy


 
  
    
Tuesday, May 05, 2015 9:00 AM to 11:00 AM
The seminar will provide the nuts and bolts of information needed to become a successful exporter. Topics will include: How to identify markets for your products;, How to finance your export transaction, and How to mitigate economic, political and financial risks.
Speaker: The program is presented by John Ordung, Tennessee Small Business Development Centers' International Trade Center.
Tuesday, May 05, 2015 12:00 PM to 2:00 PM
Whether you are looking to diversify your product line or leverage cheaper made foreign merchandise, importing goods may be a factor contributing to the success of your business. In this program you will get an over view to the importing process: learn to identify effective market research tools, identify costs that are unique to importing, and identify the role of the Customs Broker.
Speaker: John Ordung, TSBDC International Trade Center
Thursday, May 07, 2015 8:30 AM to 1:00 PM
This workshop will discuss preparing a sales and use tax return. Supporting and reporting exempt sales and maintaining adequate records. Registration is Required. Limited Seating. This is a free workshop. Registration is required. Limited seating.
Thursday, May 07, 2015 6:00 PM to 7:30 PM
This introductory course is designed for individuals who are considering self-employment, or are at the beginning stages of starting their business. This session helps aspiring entrepreneurs assess their abilities to lead and manage a company, as well as evaluate market and sales potential for their products/services. Registration is required. Limit seating.
Friday, May 08, 2015 8:00 AM to 12:00 PM
Learn about support services for veterans and opportunities in employment, housing, and small business in Northeast Tennessee
Speaker: Small Business Administration, Department of Housing and Urban Development, US Department of Veterans Affairs, Tennessee Department of Workforce Development and Tennessee Department of Veterans Affairs.
Wednesday, May 13, 2015 9:00 AM to 12:00 PM
“The State of Tennessee, Department of Human Services, with participation from the Tennessee Small Business Development Center, is presenting our “New Facility Orientation” program. This comprehensive training session is for anyone who has questions about starting or operating a Day Care Facility in the State of Tennessee. The event will be held from 9 AM – 12 PM, at Wilson County DHS, located at 155 Legends Drive, Suite G Lebanon, TN 37087. Topics covered include, but are not limited to, Small Business Start-up/Development Information, Fire Regulations, and Miscellaneous Licensing Information to include - a Summary of Licensing Requirements, Criminal History/Background Check Process, Environmental/Codes, Overview of Report Card/Star Quality Program, Child and Adult Care Food Program, Federal Compliance Requirements. The program will also cover a series of steps that should be taken after attending program. There is no charge for attendance, but pre-registration is required. To register for this event please contact Elizabeth Miller, at (615) 840-0753.”
Speaker: Leroy Cunningham
Wednesday, May 13, 2015 11:30 AM to 1:00 PM
Register for this workshop to hear Paul Winkler talk about financial advice (retirement plans, investing myths, and the ideal financial plan) for entrepreneurs. Paul Winkler, QFP, ChFC®, RFC, CLU, LUTCF, CASL, AAMS, is the President and founder of Paul Winkler, Inc., a registered investment advisory firm located in Goodlettsville, Tennessee. n addition to being the host of the long-running "Investor Coaching Show" on Supertalk 99.7 WWTN, he has been a guest on multiple radio and TV outlets including: WSMV television- Channel 4, Fox 17 WZTV, NewsTalk 1510 WLAC, 104.9 FM WBOZ, MorningLine on Newschannel 5+ and NewsChannel 5's Talk of the Town. A box lunch will be provided.
Speaker: Paul Winkler
Fee: $ 15.00
Thursday, May 14, 2015 8:30 AM to 11:00 AM
Reviewing and drafting business contracts and understanding contract law can be challenging for entrepreneurs. What makes a contract valid or invalid? Can contracts be oral or do they always have to be written? What form is this supplier or partner asking me to sign? Get a crash course in the ins & outs of business contracts and forms. Registration is required. Limited seating.
Friday, May 15, 2015 9:00 AM to 4:00 PM
You will be permitted to bring your own laptop or tablet for this course. There are also computers available for this hands-on course This course will cover the following: *Deciding on Your Platforms – Learning the Functions and Business Uses for Social Media Platforms Covered: o Facebook o Twitter o LinkedIn o YouTube o Instagram o Pinterest o Other o How to run effective campaigns that combine both offline and online marketing. o Tracking – effective use of free/paid tools to streamline you social media efforts and tracking *Social Media Plan Building, Building an effective Social Media Plan (3 Hours – Hands On) o Who and where are your best customers o Define your voice o Why would someone want to connect with you on social media o What are the big ideas that are going to drive your campaign o Content allocation – who will implement your social media projects • Who – Who is going to do the work on your social media marketing • When - developing a calendar / schedule • Where - Office? Outside resources? Mobile? Computer? • What – What pieces of content do you need? Do you need an image repository? Videos? • Develop a detailed calendar to structure your social media activities
Speaker: Transparent - Jason Elkins
Fee: $ 99.00
Friday, May 15, 2015 9:00 AM to 2:00 PM
Export University 101 in Maryville, TN on May 15, 2015! This export-training seminar is designed to provide you and your company with practical tools to initiate or expand into international markets. Topics include: • International Shipping • Incoterms • Getting Paid by Foreign Buyers • Working Capital • Business Roundtable with Current Exporters • Technical, Financial and Management Information Assistance • How to Find Export Sales in New Markets and Increase Sales in Existing Markets We also will have reports on handling future port bottlenecks and the current credit situation for international buyers of your goods. Who Should Attend? New and experienced exporters alike will benefit. Companies are encouraged to send employees responsible for letters of credit, international documentation, international sales and /or international marketing. Speakers: Robert Leach, Director, Knoxville-U.S. Export Assistance Center, U.S. Department of Commerce David Griffin, Branch Manager, Expeditors of Washington, International Freight Forwarder Edward Dietz, Director, International Banking, Synovus Bank Tate Parker, Business Development Officer, Coface North America Paul Bonovich, President, Consolidated Inventory Supply, Inc. Peter C. Jones, Managing Partner – Equinox Energy Solutions When & Where: Friday, May 15, 2014, 9:00am – 2:00pm The Blount County Library 508 North Cusick Street Maryville, TN 37902 Register: Robert.Leach@trade.gov Only $30 per registrant – includes break & lunch For Additional Information: Robert Leach, Director Knoxville-U.S. Export Assistance Center Tel: 865-545-4637 or e-mail: Robert.Leach@trade.gov
Fee: $ 30.00
Tuesday, May 19, 2015 9:00 AM to 12:00 PM
A two hour session covering all the preparation necessary to obtain maximum value for your business if you are selling, also what steps should a buyer take in order to prepare themselves to make a smart and intelligent decision when purchasing a business. The session will be conducted by a C P A that is a Certified Evaluator of businesses, a Business Lawyer to cover any and all Legal issues and documents involved in the transfer of assets of a business. All issues addressing both selling and buying will be discussed, including all your questions will be addressed.
Thursday, May 21, 2015 9:00 AM to 11:00 AM
This course will examine new customer service advances and best practices. Course will dig into some low cost Customer Resource Management systems and how to develop customer databases from scratch. We will also review customer service practices by local small business owners and their successes. Registration is required. Limit seating.
Thursday, May 28, 2015 9:00 AM to 11:00 AM
Whether you are looking to diversify your product line or leverage cheaper made foreign merchandise, selling imported goods in the US can be important to success of your business. Topics will include; Identifying effective market research tools, Identifying the costs that are unique to importing and Identifying the role of the Customs Broker. Registration is required. Limit seating.
Thursday, May 28, 2015 5:30 PM to 7:00 PM
Buying or selling a small business can be a complicated process. This workshop will help you with: determining a reasonable offer price, determining a business's worth, projecting project success, and managing a purchase & sale. Opportunities to get in business through franchising will also be discussed. Registration is required. Limit seating.
Friday, May 29, 2015 9:00 AM to 11:00 AM
This workshop will focus on Analyzing Financial Data and Setting Up Inventory: How to use the Report Center in QuickBooks, modifying reports, creating reports, learn about the types of graphs and creating and customizing several graphs. Overview of inventory, use of purchase orders, receipt of inventory items,adjust inventory manually and set up and use units of measurements. Registration is required. Limit seating.
Thursday, June 04, 2015 9:00 AM to 11:00 AM
This workshop will help you gain insights on why a business plan is important and the preparation needed to begin writing it. Major components of a business plan will be discussed as well as the supporting documentation needed for an effective plan. Registration required. Limit seating.

Start-up Assistance

Tuesday, May 05, 2015 3:00 PM to 6:00 PM
Middle Tennessee State University’s Small Business Development Center, in conjunction with the Small Business Administration, will conduct a free seminar on “Starting your own Business” on May 5, 2015, from 3:00 p.m. to 6:00 p.m. at the Rutherford County Chamber of Commerce located at 3050 Medical Center Parkway in Murfreesboro. The purpose of this seminar is to provide individuals interested in starting a business a broad overview of the many things they will be confronted with in doing so. It will introduce attendees to the Tennessee Small Business Development Center, the services available, and how it can assist in the development of their business venture. Sources for information gathering, research and databases available are also discussed. This seminar is intended for persons who have never been in business. There is no charge to attend the seminar, or for one-to-one counseling which is available, by appointment, after attending the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped. Speaker: Leroy Cunningham, Business Specialist
Speaker: Leroy Cunningham
Thursday, May 07, 2015 1:00 PM to 2:30 PM
Franchising is NOT just fast food and retail! Join us to learn the true facts about franchising and bust the myths! Come and learn about all the industries and options available. This live educational seminar will help you to decide if business ownership is something you want to pursue. • Should you be active, passive or both • Why you want to start a business • Misconceptions of franchising • What is a business model and examples of the different types of models • Why own a franchise and how to find the right fit for you • Turning your business into a franchise • How can FranNet help you • Special incentives and programs for Military Veterans • How much money do you really need • Franchise Companies are looking for Baby Boomers and Women • And much more!
Speaker: Jerry Bird, FranNet
Thursday, May 07, 2015 5:30 PM to 7:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Thursday, May 07, 2015 5:30 PM to 7:30 PM
If you are thinking of starting your own business, there is a lot you need to know. This free seminar will help get you headed in the right direction. Led by John Woodard, the seminar will address topics of interest to potential entrepreneurs and new small business owners. Those topics include business startup basics, business structures, challenges for startups, business planning, cash needs, financing options, and more. Although admission is free, registration is required and can be done here or by calling the TSBDC’s office at TTU at (931) 372-3648. Seminar will be held in Johnson Hall, Room 218.
Speaker: John Woodard
Friday, May 08, 2015 10:00 AM to 11:30 AM
Are you thinking about starting your own business? Join us as we discuss the following topics: Formulating and evaluating your business concepts; researching your market, resources and assistance for small business; conducting a self-assessment; calculating start-up costs; and the steps to developing a business plan. A question and answer session will follow the PowerPoint presentation. The seminar will be held on the Cleveland State Community College campus in the Technology building, Room 136.
Speaker: David Hudson, Director, TSBDC at Cleveland State Community College
Monday, May 11, 2015 9:00 AM to 12:00 PM
The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options with additional discussion about SBA loan qualification and opportunities.
Speaker: TSBDC Staff
Tuesday, May 12, 2015 4:00 PM to 6:00 PM
This workshop provides basic information on starting a small business. *TSBDC services *Personal Considerations *Business Planning *Financing *Requirements
Thursday, May 14, 2015 11:30 AM to 1:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Saturday, May 16, 2015 10:00 AM to 12:00 PM
Join the SCORE counselors at Roane State Community College in West Knoxville, 132 Hayfield Road, Room 107, Knoxville, TN 37922. Bring family members and your business associates and learn what you need (financial and personal committment, licenses, insurance, etc.) to get started in business. Find out if your business idea is feasible and learn how to take advantage of SCORE's free face-to-face-counseling. There is no cost for the program but a flash drive with the SCORE ebook, "How to Start and Grow Your Business in Tennessee" will be available for purchase ($20).
Location:
Tuesday, May 19, 2015 11:30 AM to 1:30 PM
The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options (including SBA loan guarantees), and how to get ready to see a lender.
Speaker: Jutta Bangs, Director TSBDC
Tuesday, May 19, 2015 3:00 PM to 6:00 PM
Middle Tennessee State University’s Small Business Development Center, in conjunction with the Small Business Administration, will conduct a free seminar on “Starting your own Business” on May 19, 2015, from 3:00 p.m. to 6:00 p.m. at the Rutherford County Chamber of Commerce located at 3050 Medical Center Parkway in Murfreesboro. The purpose of this seminar is to provide individuals interested in starting a business a broad overview of the many things they will be confronted with in doing so. It will introduce attendees to the Tennessee Small Business Development Center, the services available, and how it can assist in the development of their business venture. Sources for information gathering, research and databases available are also discussed. This seminar is intended for persons who have never been in business. There is no charge to attend the seminar, or for one-to-one counseling which is available, by appointment, after attending the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped. Speaker: Leroy Cunningham, Business Specialist
Speaker: Leroy Cunningham
Wednesday, May 20, 2015 9:00 AM to 12:00 PM
Learn what information must be included in a business plan, where to find the information and how to incorporate the information into your own business plan. Discussion will include, organization, marketing, financing, cash flow and projections.
Speaker: TSBDC Staff
Thursday, May 21, 2015 3:00 PM to 6:00 PM
SHOW ME THE MONEY Are you interested in starting a business but need capital in order to do so? Are you a small business owner looking for funding for growth or capital improvements? What are your small business lending options, and what does the lender look for? What are the eligibility requirements for an SBA Loan? Are there any other alternative sources of external capital? Whether you are an existing entrepreneur or have given thought to starting a business, this seminar will help you understand the dos and don’ts of successfully obtaining external capital. There is no charge to attend the seminar, but pre-registration is required and available on-line at www.tsbdc.org. Please arrive and sign in 10 minutes prior to the start-up of the seminar. Accommodations are available for the handicapped. The Tennessee Small Business Development Center will be offer this Seminar on: May 21, 2015 3:00 – 6:00 pm Located at the Rutherford County Chamber of Commerce 3050 Medical Center Parkway Murfreesboro, TN 37129 615-898-2745
Thursday, May 21, 2015 5:30 PM to 7:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Thursday, May 28, 2015 11:30 AM to 1:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.
Thursday, May 28, 2015 11:30 AM to 1:30 PM
The seminar discussion includes the forms of business organization, tax requirements, business licenses, business planning and financing options (including SBA loan guarantees), and how to get ready to see a lender.
Speaker: Jutta Bangs, Director TSBDC
Tuesday, June 02, 2015 3:00 PM to 6:00 PM
Middle Tennessee State University’s Small Business Development Center, in conjunction with the Small Business Administration, will conduct a free seminar on “Starting your own Business” on June 2, 2015, from 3:00 p.m. to 6:00 p.m. at the Rutherford County Chamber of Commerce located at 3050 Medical Center Parkway in Murfreesboro. The purpose of this seminar is to provide individuals interested in starting a business a broad overview of the many things they will be confronted with in doing so. It will introduce attendees to the Tennessee Small Business Development Center, the services available, and how it can assist in the development of their business venture. Sources for information gathering, research and databases available are also discussed. This seminar is intended for persons who have never been in business. There is no charge to attend the seminar, or for one-to-one counseling which is available, by appointment, after attending the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped. Speaker: Leroy Cunningham, Business Specialist
Speaker: Leroy Cunningham
Thursday, June 04, 2015 5:30 PM to 7:00 PM
The counselor discusses basic business planning including financial projections and legal entity. You will receive an information packet containing phone numbers and addresses for information about business licenses and taxes and other start-up materials.

Business Basics

Wednesday, May 06, 2015 11:00 AM to 12:00 PM
Business Owners, let the attorney know your area of interest and become informed! Legal topics to be covered: Leases, Contracts, Powers of Attorney, Corporate Meetings and other business related legal topics.
Speaker: Charles G. Fisher, Attorney at Law, Grant Konvalinka and Harrison, P.C.
Thursday, May 07, 2015 1:00 PM to 3:00 PM
The event location is the Family Justice Center- 400 Harriet Tubman St. 37915. Registration must be made with the TN Department of Human Services, Child Care Services Department. Phone: (865) 594-6060 or www.state.tn.us/humanserv
Speaker: TSBDC staff
Location:
Tuesday, May 12, 2015 10:30 AM to 12:00 PM
“Legal Basics” is sponsored by the Tennessee Small Business Development Center at Middle Tennessee State University (TSBDC-MTSU). Chris Sloan, Co-Chair – Emerging Companies Team, with the Law Firm, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC, will lead the Workshop. Mr. Sloan will provide an overview of frequently asked business development related questions including: legal structure, non-disclosure/confidentiality agreements, intellectual property basics, employment law basics, information privacy, contracts, shareholder/operating agreements, securities law basics, equity incentives, how to effectively work with an Attorney, and more. This is your opportunity to get a primer on this very important aspect of starting, expanding, or improving the operating performance of your business. This class will be held on May 12, 2015 from 10:30 – 12:00 noon at the Rutherford County Chamber of Commerce, 3050 Medical Center Parkway, Murfreesboro, TN 37129. This is a free class but registration is required. To register go to www.tsbdc.org or call 615-898-2745
Wednesday, May 13, 2015 8:30 AM to 10:30 AM
Join us to discuss best ways to manage your export financing. Learn about the financing tools that will help you grow your exports and increase your bottom line. Seminar will provide the nuts and bolts of information needed to become a successful exporter. Topics will include: • How to finance your export transaction • What it takes to ship an order internationally • Identify the local support to facilitate global commerce.
Speaker: EXIM Bank - Susan Kintanar, SBA International Trade- Sandro Murtas, and several export finance institutions.
Thursday, May 14, 2015 5:30 PM to 7:30 PM
This workshop will be an introductory to the business planning process. Emphasis will be placed upon writing the business plan to obtain financing. Participants will be provided with a business planning workbook.
Speaker: John Woodard
Wednesday, May 20, 2015 11:00 AM to 12:00 PM
Business Owners, let the attorney know your area of interest and become informed! Legal topics to be covered: Leases, Contracts, Powers of Attorney, Corporate Meetings and other business related legal topics.
Speaker: Charles G. Fisher, Attorney at Law, Grant Konvalinka and Harrison, P.C.
Thursday, May 21, 2015 11:30 AM to 2:00 PM
Bring your "Lunch and Learn' with Amanda M. Busby, Attorney at Law. Amanda will walk you through legal business structures, employment law, contracts, and how to effectively work with your attorney. There will be time for individual questions at the conclusion of the program.
Speaker: Amanda M. Busby , Attorney at Law
Tuesday, May 26, 2015 3:00 PM to 6:00 PM
Business Plan 2 This Seminar is aimed at giving aspiring Entrepreneurs insight on what a business plan is, why it is important, and what the major sections of the plan are. During the Seminar each of the major narrative sections of the business plan will be reviewed. These include the reference sections – Title Page, Table of Contents, Confidentiality/Non-Disclosure, Salary/Wage Matrix, Time Line/Project Plan, and Job Description; along with the content sections – Owner Biography/Experience, Business Description, Product/Service Description, Target Market Identification, Marketing Strategy, Management Summary, Operations Summary, Mission Statement, and Executive Summary. Business Plan financials will be covered in a separate Seminar. Prerequisites for this Seminar are completion of the TSBDC-MTSU Starting Your Own Business Workshop or a minimum of 1 year of active business operations. This seminar will be held at the Rutherford County Chamber of Commerce, May 26, 2015 from 3:00 pm to 6:00 pm There is no charge to attend the seminar. Reservations are required and available on-line at www.tsbdc.org or by calling 615-898-2745. Please arrive and sign in 10 minutes prior to the startup of the seminar. Accommodations are available for the handicapped.
Speaker: Leroy Cunningham
Wednesday, May 27, 2015 8:00 AM to 4:30 PM, 2 sessions ending Thursday, May 28
"Operation Boots to Business" is a Two-day Transition Assistance Program (TAP) This workshop is for transitioning service members and veterans, you will determine if starting a business is right for you, if your business idea is feasible. How to conduct market research, and the importance of market research. Legal forms of business the opportunities and challenges, government contracting. Financing and business plan development. Entrepreneurship and small business ownership is a key opportunity for transitioning service members and veterans as they transition to civilian life. If you have a passion and the drive to start a business, this intensive training workshop is a perfect fit for you!
Speaker: Speakers include Tommy Causey, Small Business Administration; Chris Woolridge, Murray State SBDC, Henry Snorton, MEDI, Noel Bagwell, Attorney and SBDC Staff - Feleesha Johnson Austin Peay State University, SBDC.
Thursday, May 28, 2015 3:00 PM to 6:00 PM
Introduction to Business Plans 3 – The Financials The Tennessee Small Business Development Center will be Presenting “Business Plan 3” on May 28, 2015 from 3:00 – 6:00 pm. This Workshop builds on the content presented in Introduction to Business Plans 2 – The Narrative, by giving aspiring Entrepreneurs more detailed insight on the major financial components of the business plan, their source/creation and interpretation. Each of the major financial statements will be reviewed including the Income Statement, Balance Sheet, and Cash Flow Projection, how they relate to each other, and the corresponding utilization of financial analysis, with a focus on Break-Even and Ratio Analysis. This Workshop will be highlighted by a hands on exercise requiring attendees to complete an actual 12 month cash flow projection during the Workshop. The Prerequisite for this Workshop is the completion of the TSBDC-MTSU, Introduction to Business Plans 2 – The Narrative Workshop. Attendees should bring a hand held calculator, and a pencil with an eraser for the exercise (the utilization of a PC, PDA, or similar electronic device is not allowed). This workshop will be held at the Rutherford County Chamber of Commerce, 3050 Medical Center Parkway, Murfreesboro, TN 37129 There is no charge to attend the Workshop, but reservations are required and available on-line at www.tsbdc.org or by calling (615) 898-2745. Please arrive and sign in 10 minutes prior to the beginning of the Workshop. Accommodations are available for the handicapped.
Speaker: Leroy Cunningham
Wednesday, June 03, 2015 11:00 AM to 12:00 PM
Business Owners, let the attorney know your area of interest and become informed! Legal topics to be covered: Leases, Contracts, Powers of Attorney, Corporate Meetings and other business related legal topics.
Speaker: Charles G. Fisher, Attorney at Law, Grant Konvalinka and Harrison, P.C.
Thursday, June 04, 2015 9:00 AM to 12:00 PM
Reduce defensiveness and keep key people. Over 80% of resignations, firings, and misunderstandings are due to ineffective interpersonal communication skills. The average person believes they listen at approximately 70%. When tested, the average person only listens at 30%. Failure to listen causes conflicts and mistakes. This class teaches you how the fundamentals of asking better questions to receive and clarify information. Learn how to avoid the 4 most common mistakes of asking questions. Discover alternatives to five words and phrases that can increase defensiveness. Steer conversations toward desired results by learning the outcomes of five types of replies. Develop rapport by improving your listening skills. Price includes: certificate of completion, worksheets, and other learning materials.
Speaker: Vincent Phipps, M.A., owner of Communication VIP.
Fee: $ 90.00

Financing

Tuesday, May 12, 2015 4:00 PM to 5:00 PM
It's not uncommon for small business owners to spend so much time in their business that they aren't adequately prepared for life after owning a small business - retirement. Attendees of this training should expect to learn: • Why saving for your own retirement is critical • Overview of different retirement savings options • Pros and cons of each option • How to get started
Speaker: Angie Chapman - Owner and Investment Advisor of Integrity Capital Management
Thursday, May 14, 2015 1:00 PM to 2:00 PM
Learn of ways to fund your business. Topics to include, Bootstrapping, Crowd Funding, Angel & Venture Capital Funding, Financing options such as SBA 504, SBA 7a and others.
Tuesday, May 19, 2015 9:00 AM to 11:00 AM
Are you interested in starting a business but need capital in order to do so? Are you a small business owner looking for funding for growth or capital improvements? What are your small business lending options? What does the lender look for? Learn what resources are available to help you properly plan, start and grow your small business. Our counselors have years of experience in the banking sector. Let us help YOU use that experience! This seminar will be held in Room 136 of the Technology Building on the Cleveland State Community College campus.
Speaker: Robert Hotchkiss: Small Business Specialist
Thursday, May 28, 2015 1:00 PM to 3:00 PM
Are you interested in starting a business or expanding your business and are not sure if money is available? Come learn about resources available for small businesses to succeed, and where the money is! You are going to hear about the "new normal" of lending and the latest on crowd funding. This workshop will also discuss MicroMarketing— marketing strategies that are easy to implement and affordable for businesses with less than 10 employees, such as solo-preneurs, home based businesses, and small retail and service businesses.
Speaker: Jacqueline Merritt, SBA Economic Development Specialist, and Aundrea Wilcox, Certified GrowthWheel Business Advisor™

Managing a Business

Wednesday, May 13, 2015 9:00 AM to 12:00 PM
Apps for Small Business: is a workshop that will familiarize participants with applications that can be used in small business. The goal of the workshop is to introduce and demonstrate how to use applications such as: Drop Box, Evernote, Wave, Square and more. Laptops and Wi-Fi Access will be provided.
Speaker: Mr. Mark Bays
Friday, May 15, 2015 9:30 AM to 11:30 AM
This is a hands-on interactive workshop designed to help you identify, research and enter new international markets. Topics will include: • Market Selections: Where does the opportunity for my product or service lie? • Market Research: How do I find the information that will help me select a target market? • Market Entry Strategies: My market selection is made, now what? Event will be held at Tennessee State University Avon Williams Campus, located at 330 10th Avenue North, Nashville, TN 37203. Event is free and open to the public, *REGISTRATION REQUIRED*
Speaker: John Ordung
Tuesday, May 19, 2015 9:00 AM to 12:00 AM
Social Media for Small Business: It’s here! Are you ready? This is an introduction to social media for small business. The topics discussed will include the basics of social media, such as Facebook, Twitter, LinkedIn, and others, and why it is needed in your small business. The pros and cons of using social media will be addressed. You will learn what the top five social media sites are and how to utilize them. Most importantly, in this workshop you will learn how to develop a social media strategy for your business.
Speaker: Mr. Mark Bays
Tuesday, May 26, 2015 3:00 PM to 5:00 PM
The GrowthWheel® is a new business tool for decision-making. It is a way to look at your business holistically! GrowthWheel® helps entrepreneurs: • Get focused • Set agenda • Take steps to grow GrowthWheel® was designed around the observation that all businesses – in all industries and life stages – have four lasting challenges in common: They must create an attractive BUSINESS CONCEPT, build a strong ORGANIZATION behind it, develop lasting CLIENT RELATIONS, and do so while maintaining profitable OPERATIONS. GrowthWheel® offers a 360° perspective through a simple action-oriented process that stays true to the way most entrepreneurs think and work. Pre-registration required.
Speaker: Aundrea Wilcox - KOSBE Executive Director | GrowthWheel Certified Advisor™

Managing Employees

Tuesday, May 12, 2015 11:00 AM to 1:00 PM
Lunch and Learn - Growth Wheel in Pigeon Forge-Register: 453-5700 or info@pigeonforgechamber.com Tennessee State Bank, 2210 Parkway Pigeon Forge, 37863. You may order lunch through the Chamber when you make your reservation. The cost is $10. You may also feel free to bring the lunch of your choice with you to the meeting. There are four fundamental challenges that are shared by all businesses, regardless of industry, size, and life stage: 1.To design an attractive business concept 2.To create a strong organization behind the concept 3.To develop lasting customer relations, and to 4.Make profitable operations. These four challenges can be further broken down into manageable focus areas which the business person can prioritize to work on in 30, 60 or 90 day periods. What problems does your business have, what opportunities may be available for your business and what skills are needed to be able to optimize the opportunities? Come to the Pigeon Forge Chamber program on Tuesday, February 10 from 11:30 a.m. – 1:30 p.m. at the Tennessee State Bank, 2210 Parkway, Pigeon Forge and learn to make decisions and take action concerning your business. Registration: 453-5700
Speaker: Bruce Hayes, Sr. Business Specialist, TN Small Business Development Center
Location:
Tuesday, June 02, 2015 10:00 AM to 12:00 PM
Speaker: David Tiller

Customer Relations

Tuesday, May 12, 2015 8:30 AM to 1:30 PM
The 9th Annual MidSouth Business and Economic Development Summit May 12, 2015 8:30am-2:00pm
Speaker: Stay tuned. Our impressive agenda is being finalized and will be announced in mid-February.
Fee: $ 50.00
Wednesday, May 20, 2015 2:30 PM to 4:30 PM
Speaker: Leroy Cunningham

Business Accounting and Budget

Friday, May 08, 2015 9:00 AM to 12:00 PM
This QuickBooks workshop is designed for basic users and small business owners that operate a for-profit business. Therefore the course description below is focused on that group of learners.
Speaker: Rachel McCrary - Greeno CPA
Fee: $ 45.00
Friday, May 15, 2015 8:30 AM to 4:30 PM
In this course, your will be introduced to additional QuickBooks functions including, memorizing transactions, customizing forms, using other QuickBooks accounts, creating reprots and graphs, tracking and paying taxes, preparing payroll, using online banking services, sharing files, estimating/ime tracking/job tracking, and creating correspondence.
Fee: $ 200.00
Wednesday, May 27, 2015 11:00 AM to 12:00 PM
Business Owners, let the CPA know your area of interest and become informed! Accounting topics to be covered: - Financial literacy: What do the numbers mean? - Record keeping basics: How do you keep up with the money? - And Business planning basics
Speaker: Ladell McCullough and Adam Osborne, CPA, Henderson Hutcherson & McCullough
Monday, June 01, 2015 12:00 PM to 1:00 PM
The instructor will be reviewing the top 10 bookkeeping mistakes which all small business owners should avoid. Practical solutions to overcome these issues and ideas on office efficiency will be discussed. Topics include how to set up your QuickBooks or accounts in order to capture the information you and your accountant need, employing family members, how to read a financial statement, what receipts to keep, and how to expense your meals. Bring your QuickBooks questions for the question and answer period at the end of the class.
Speaker: Presented by Lynn Talbott, PHR, HR Business Solutions, LLC.
Wednesday, June 03, 2015 9:00 AM to 12:00 PM
This class is designed for those who have at least 6 months of QuickBooks Desktop experience or are returning to QB after a few years off and need to get refresher. We’ll cover customizing, preferences, asset management, equity accounts, report center, live community, online banking, attachment features, batching invoices, recurring and memorizing transactions and much more. Computers provided.
Speaker: Lynn Talbott, MBA, QuickBooks ProAdvisor, owner of HR Business Solutions, LLC.
Fee: $ 110.00
Wednesday, June 03, 2015 1:00 PM to 4:00 PM
This class is designed for those who have QBO and want to learn how to move around more efficiently. We’ll cover how to open multiple windows, customizing preferences, equity accounts, report center, live community, online banking, attachment feature, batching invoices, emailing from QuickBooks and advance find. Please bring a laptop if you have one. Computers otherwise provided.
Speaker: Lynn Talbott, MBA, QuickBooks ProAdvisor, owner of HR Business Solutions, LLC.
Fee: $ 110.00

Marketing and Sales

Tuesday, May 12, 2015 11:30 AM to 1:30 PM
The discussion will include market research and segmentation, no- and low-cost advertising tips, and general marketing planning ideas.
Speaker: Jutta Bangs
Wednesday, May 13, 2015 11:30 AM to 3:00 PM
Bring Your Lunch and network at 11:30 a.m. or just come for the program which begins at noon. Learn how to optimize your Google presence and develop an online and inbound marketing strategy. Learn what Google really favors for proper SEO, blogging, and Social Media promotions. Discover useful tools to create lead generation campaigns and take advantage of mobile opportunities and learn more about "Google My Business" interface.
Speaker: Sandi and Wayne Sturm,
Monday, May 18, 2015 11:30 AM to 1:00 PM
Speaker: Maleia M. Evans, MBA and a representative of Constant Contact (TBA)
Tuesday, May 19, 2015 4:00 PM to 6:00 PM
It was so successful the first time, that we're offering it again! You Will Learn: • What is content marketing • Smarter ways to acquire and retain customers online • The impact good and bad content can have on sales • Loyalty strategies that work • How to increase conversion rates • How search engines really work
Speaker: Chris Bowen, Founder and President - Cumberland Marketing
Fee: $ 25.00
Thursday, May 21, 2015 11:30 AM to 1:30 PM
This workshop will provide the nuts and bolts of information needed to become a successful exporter. Topics will include: - How to identify markets for your products and services. - How to finance your export transaction. - How to mitigate economic, political, and financial risks.
Speaker: TSBDC International Trade Center staff
Thursday, June 04, 2015 9:00 AM to 11:00 AM
PREREQUISITE: Must have completed "GrowthWheel Introduction" and submitted GrowthWheel® 360° Screening prior to registration. This small group training will focus on NETWORKING. Each participant will work on an individual action plan or growth plan related to: • Planning participation in networking activities • Using your network to get introduced to new contacts • Mapping your current personal and professional network • Scheduling time to keep in touch with important people in your network • Organizing events to boost and expand your network Each participant will receive a kit ($200 Value) that is customizable to their individual business's needs. Pre-registration required.
Speaker: Aundrea Wilcox - KOSBE Executive Director | GrowthWheel Certified Business Advisor™

Government Contracting

Thursday, May 14, 2015 9:00 AM to 12:00 PM
The program is presented by the University of Tennessee Center for Industrial Services Procurement Technical Assistance Center and will include discussion about the many types of goods and services needed by government agencies and how small business owners can register to participate in the government contracting process.
Speaker: Paul Middlebrooks
Wednesday, May 20, 2015 9:30 AM to 1:00 PM
This is a two part educational package that covers Gov't Contracting from 9:30-11:30AM and a Lunch 'N Learn presentation on the VAK Learning Techniques from 11:45AM to 1PM. To be held at the Savannah Campus JSCC located at 840 South Pickwick Street, Savannah.
Speaker: Russell Toone, (Gov't Contracting) and Joel Newman, (VAK Learning Techniques)

DHS Child Care Center

Tuesday, June 02, 2015 1:30 PM to 3:30 PM
How to Start and Succeed in a Childcare Small Business
Speaker: Maleia M. Evans, MBA Director TN Small Business Development Center