Objective: Provide businesses with a framework to foster accountability at all levels, driving performance and achieving goals. • Who Should Attend: Leaders, managers, and team members in growth or mature businesses aiming to improve accountability culture. • The 6 C’s • Clarify: Setting the Foundation for Accountability Accountability starts with clear expectations, roles, and goals. Lay the groundwork for success with aligned priorities and mutual understanding. • Define shared goals and individual roles. • Align expectations with values and purpose. • Prevent confusion to ensure progress. • Communicate: Building Bridges of Understanding What is the communication strategy that heightens buy-in from the start? If “Clarify” is about “What,” this next step is about “How.” Learn to express (and solicit) ideas clearly and foster meaningful dialogue. • Deliver precise, impactful messages. • Learn how require the responsible party to think harder on the front end. • Encourage open, transparent conversations. • Commit: Inspiring Ownership and Engagement True accountability requires commitment. Inspire buy-in and cultivate ownership through purpose-driven leadership. • Promote a mature culture where people give their word. • Foster personal investment in responsibilities. • Build a culture of engaged participation. • Check: Ensuring Progress and Alignment Regular check-ins sustain accountability. Track progress and maintain alignment without micromanaging. • Create systems for monitoring and feedback. • Address challenges early and effectively. • Balance oversight with empowerment. • Coach: Guiding Growth and Development Accountability fosters growth. Use coaching to support learning and build resilience. • Provide constructive, actionable feedback. • Empower individuals to overcome obstacles. • Strengthen relationships through supportive guidance. • Consequences: Reinforcing Accountability with Integrity Consequences shape accountability. Apply them fairly to sustain trust and integrity. • Celebrate successes to reinforce commitments. • Address failures compassionately and constructively. • Maintain fairness and trust in all decisions. Hosted by Tennessee Small Business Center at Roane State Community College Presenter: Jake Morrill Bio: Jake Morrill helps leaders unlock their potential by teaching the power of relationships. A coach and teacher working with business leaders and non-profit leaders, he equips teams to navigate complexity and build resilience. His leadership spans continents and challenges. In South Africa, he founded a youth program uniting students from 27 schools. Over 19 years of ministry in East Tennessee, he revitalized a divided congregation into a force for good in the community. As a U.S. Army Reserve Chaplain, he earned recognition for excellence under pressure. With degrees from Harvard Divinity School and the Iowa Writers’ Workshop, and licensure as a marriage and family therapist, Jake bridges theory and practice. As faculty at the Bowen Center for the Study of the Family, he teaches a course for business leaders, applying family systems theory to leadership. The author of five books, Jake inspires leaders to lead with courage and clarity. He lives in East Tennessee, enjoying life in the Smoky Mountains with his wife Molly and their two teenagers. Cost per person: $49.00
Speaker(s): Jake Morrill Stephen Williams
Co-Sponsor(s):
This workshop requires a two-part registration and a payment of $49.00 for attendance. Please read the details for registering.
Fee: $ 49.00
Payment may be made online using the link provided before the workshop. Payment and registration for the workshop must be completed in advance. There will be no payment processing on day of the event.