Workshop: Mastering the Art of Difficult Conversations Difficult conversations are inevitable in leadership and critical for fostering accountability, resolving conflict, and driving organizational growth. This workshop equips participants with the skills to navigate these challenging moments with confidence and empathy. Key areas of focus include: • Understanding Dynamics: Learn what makes conversations difficult and why the most powerful conversation are often avoided or fumbled. • Effective Communication Techniques: Develop strategies to design a difficult conversation for optimal outcome, articulate concerns clearly, and manage defensiveness. • Achieving Positive Outcomes: Practice turning conflict into collaboration while preserving trust and relationships. Participants will gain practical tools to approach difficult conversations with clarity and control, ensuring productive resolutions. Hosted by Tennessee Small Business Center at Roane State Community College Presenter: Jake Morrill Bio: Jake Morrill helps leaders unlock their potential by teaching the power of relationships. A coach and teacher working with business leaders and non-profit leaders, he equips teams to navigate complexity and build resilience. His leadership spans continents and challenges. In South Africa, he founded a youth program uniting students from 27 schools. Over 19 years of ministry in East Tennessee, he revitalized a divided congregation into a force for good in the community. As a U.S. Army Reserve Chaplain, he earned recognition for excellence under pressure. With degrees from Harvard Divinity School and the Iowa Writers’ Workshop, and licensure as a marriage and family therapist, Jake bridges theory and practice. As faculty at the Bowen Center for the Study of the Family, he teaches a course for business leaders, applying family systems theory to leadership. The author of five books, Jake inspires leaders to lead with courage and clarity. He lives in East Tennessee, enjoying life in the Smoky Mountains with his wife Molly and their two teenagers. Cost per person: $49.00
Speaker(s): Jake Morrill Stephen Williams
Co-Sponsor(s):
This workshop requires a two-part registration and a payment of $49.00 for attendance. Please read the details for registering.
Fee: $ 49.00
Payment may be made online using the link provided before the workshop. Payment and registration for the workshop must be completed in advance. There will be no payment processing on day of the event.